Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

AI

Perfect service! Nice people! My heater stopped working, about 2 weeks of below freezing temperatures and crazy prices, I thought I’d look into it myself. After watching some youtube videos and troubleshooting what might be wrong with it I realized I couldn’t fix it. I thought I’d have to replace the whole heater, I called SS&L and they told me it was a circuit board. The boss himself, Lynn came out to replace it. Very fast, and he saved me so much money in comparison to alot of other companies I called.

Arron Isom
5

It’s a weekend, and we are without AC. One call to SS&L and a tech is here in less than an hour. He’ll be back tomorrow to fix the problem! Five stars!

Lee Jones
5

They were responsive and empathetic with my problem and they do a good job. They have serviced my heat and air about three or four times.

Edmond Wilson
5
JH

They waited at my request until I went to the lake for a couple weeks. Come in & installed it and I couldn’t even tell anyone had been here. Very neat & tidy. Found the work.

Jeanette H.
5
EP

Great bunch of people to work with. Thanks Lynn, Brooks, Mr. Rick, Rebecca, and Chris for all your hard work.

Elizabeth Plummer
5

We have had a maintenance contract with SS&L for about 6 months (highly recommend this) because we had an old unit that had some issues. I randomly found SS&L after searching “heat and air” on google maps to find a place that was near. On the day of the first call I made due to an emergency issue, Lynn arrived within an hour to fix the problem. They came out several other times to fix problems and were fast and even arrived a few minutes EARLY for their appointment rather than hours late like other companies I have dealt with. We decided to replace our 2 ton unit that was constantly having issues and they arrived to install it just two days after we placed our order. Again, they were on time and Colby and Lynn and their crew were friendly, funny and hard working. They ran into a few snags with installation issues from our old unit but fixed them and kept on going. I was doing yard work as the crew worked and could hear them laughing with each other and all seemed to really enjoy their job. The men had to enter our attic from the crawl space on our carport at some point and while up there one noticed some boxes that were stacked poorly and causing some boards on the carport ceiling to sag. He rearranged the boxes to fix the problem and then screwed the board back in place! Wow! That’s is WAY above and beyond. When they were finished they cleaned up everything and left my home exactly how it was when they arrived. The new unit is beautiful and runs so well. I would highly recommend SS&L.

Julie Kohl
Searcy, AR
5