Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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The people that install my unit I would recommend them highly. They were clean and neat. Cleaned up after selfs haled off old unit. I love their work and them.

James L.
5

We have had a maintenance contract with SS&L for about 6 months (highly recommend this) because we had an old unit that had some issues. I randomly found SS&L after searching “heat and air” on google maps to find a place that was near. On the day of the first call I made due to an emergency issue, Lynn arrived within an hour to fix the problem. They came out several other times to fix problems and were fast and even arrived a few minutes EARLY for their appointment rather than hours late like other companies I have dealt with. We decided to replace our 2 ton unit that was constantly having issues and they arrived to install it just two days after we placed our order. Again, they were on time and Colby and Lynn and their crew were friendly, funny and hard working. They ran into a few snags with installation issues from our old unit but fixed them and kept on going. I was doing yard work as the crew worked and could hear them laughing with each other and all seemed to really enjoy their job. The men had to enter our attic from the crawl space on our carport at some point and while up there one noticed some boxes that were stacked poorly and causing some boards on the carport ceiling to sag. He rearranged the boxes to fix the problem and then screwed the board back in place! Wow! That’s is WAY above and beyond. When they were finished they cleaned up everything and left my home exactly how it was when they arrived. The new unit is beautiful and runs so well. I would highly recommend SS&L.

Julie Kohl
Searcy, AR
5

They were at my house within 2 hours and had us up and going quick!

Carrie Augustine-Roff
Velvet Ridge, AR
5

Excellent service! They came out on a Sunday & fixed the part that went out on our AC. They were quick and friendly! Highly recommend!

Amy Bradley
5

Rebecca, Lynn, Brook and the entire team at S&L are simply the BEST! They have provided All our heating and air needs for multiple properties for many years. Their experience and knowledge to get the job done right the first time and keep the equipment running at optimal performance, or guide us when replacement is needed is by far the best! And they may even surprise you when a quick simple adjustment is needed and waive the cost. 🙂 Whether the job is large or small, they never fail to figure out what is needed, repair or replace at a fair price and guide you how to save cost. They will work with your schedule and even work you in to their busy day if you have a priority such as elderly or small children to keep them safe in hot or cold weather. They have earned our respect and trust… and our business for life. In fact, we’ve got to know them so well we feel as if we’re “Family!” For all your heating and air needs, All you need is SS&L, they are truly the Very Best!

Mrs. D

They were responsive and empathetic with my problem and they do a good job. They have serviced my heat and air about three or four times.

Edmond Wilson
5

Thanks for coming over and fixing my air!! We appreciate how fast you are as well as the great price!!

Cris Odom
Searcy, AR
5

They waited at my request until I went to the lake for a couple weeks. Come in & installed it and I couldn’t even tell anyone had been here. Very neat & tidy. Found the work.

Jeanette H.
5

For all you people reading these reviews—let me tell you why this company is the best. When we moved back to Bald Knob-Lynn was at our home doing some wood work for us and something happened to our air. He fixed it and didn’t charge a thing!! A few years ago Lynn gave us a bid on a central unit for our shop upstairs. We didn’t go with him but when we had a problem with it we called him and he was right here to fix it. He didn’t charge us a thing!! We started having trouble with our home unit and needed a motor. He went to his shop and got one of his and installed it for us. We just had Lynn and his crew to install a new 5 ton unit in our home. It is the BEST!!!! Our unit runs half the time our old one did and it’s sooo quiet!!!! Love it! These guys are awesome!!!!!!

Linda Russell
Bald Knob, AR
5

SS&L Heat & Air came to my home and replaced the air conditioning and heating units inside and outside on 9/11/2018. I wanted to share my experience. The men that came to my home were very professional, kind and respectful. Each man did a different job. They did their jobs diligently, thoroughly, and timely. They did an excellent job on both units. They were friendly as well. If you need any service on your ac or heating units, these are the guys to call. They will do the job right the first time. I thank you all for coming and doing such a wonderful job. Great company!!!

Jinnie Taylor
5