Testimonials

Service was excellent from beginning to end. Prompt, courteous customer service. High quality install.

Perfect service! Nice people! My heater stopped working, about 2 weeks of below freezing temperatures and crazy prices, I thought I’d look into it myself. After watching some youtube videos and troubleshooting what might be wrong with it I realized I couldn’t fix it. I thought I’d have to replace the whole heater, I called SS&L and they told me it was a circuit board. The boss himself, Lynn came out to replace it. Very fast, and he saved me so much money in comparison to alot of other companies I called.

The people that install my unit I would recommend them highly. They were clean and neat. Cleaned up after selfs haled off old unit. I love their work and them.

Lynn, was here 15 minutes after calling, very friendly, very good job, price very reasonable, went over all instructions with us.

Excellent to do business with and quality products and craftsmanship as well. Definitely recommend.

Great experience with SS&L. We have had so much trouble finding a good heat and air place. Wish we had tried them sooner instead of wasting our money on other companies. Thank you!

SS&L Heat & Air came to my home and replaced the air conditioning and heating units inside and outside on 9/11/2018. I wanted to share my experience. The men that came to my home were very professional, kind and respectful. Each man did a different job. They did their jobs diligently, thoroughly, and timely. They did an excellent job on both units. They were friendly as well. If you need any service on your ac or heating units, these are the guys to call. They will do the job right the first time. I thank you all for coming and doing such a wonderful job. Great company!!!

Excellent service! They came out on a Sunday & fixed the part that went out on our AC. They were quick and friendly! Highly recommend!

The BEST service and knowledge around. I had one company out of Heber Springs and one out of Little Rock look at my unit. Both told me the evaporator coil was out and it would run $1800 to fix. SS&L came in and repaired my unit for under $250. Will never use anyone else! Best sales and service around! Thank you SS&L

We have had a maintenance contract with SS&L for about 6 months (highly recommend this) because we had an old unit that had some issues. I randomly found SS&L after searching “heat and air” on google maps to find a place that was near. On the day of the first call I made due to an emergency issue, Lynn arrived within an hour to fix the problem. They came out several other times to fix problems and were fast and even arrived a few minutes EARLY for their appointment rather than hours late like other companies I have dealt with. We decided to replace our 2 ton unit that was constantly having issues and they arrived to install it just two days after we placed our order. Again, they were on time and Colby and Lynn and their crew were friendly, funny and hard working. They ran into a few snags with installation issues from our old unit but fixed them and kept on going. I was doing yard work as the crew worked and could hear them laughing with each other and all seemed to really enjoy their job. The men had to enter our attic from the crawl space on our carport at some point and while up there one noticed some boxes that were stacked poorly and causing some boards on the carport ceiling to sag. He rearranged the boxes to fix the problem and then screwed the board back in place! Wow! That’s is WAY above and beyond. When they were finished they cleaned up everything and left my home exactly how it was when they arrived. The new unit is beautiful and runs so well. I would highly recommend SS&L.